Terms & Refund Policy

These terms govern your use of Anaesthesia Viva (the “Service”), a private study site operated by AN Langley Med Pty Ltd (the “operator”). By registering for or using the Service you agree to these terms. If you do not agree, do not use the Service.

1. What the Service is

The Service provides curated practice material for anaesthesia examinations — vivas, short-answer questions, landmark-trial summaries and multiple-choice questions, with model answers. It is a study aid only. It is not clinical advice, not a clinical guideline, and is not affiliated with, endorsed by, or connected to ANZCA, CICM, or any examining college or organisation. The Service contains original practice material together with educational commentary, written to reflect the style, format and subject matter of the topics assessed in anaesthesia examinations; external sources are attributed.

2. Registration and approval

The Service is intended solely for medical practitioners, and medical students, preparing for anaesthesia and related examinations. It is not available to the general public.When you register you must give accurate details about your current role and, where applicable, your medical registration, and you agree that we may verify those details against public registers such as AHPRA’s Register of Practitioners. Registrations that are incomplete, inaccurate or cannot be verified will not be approved, and access obtained on the basis of false information may be revoked (see section 9).

You must register with a valid email address and verify it. Access is granted at the administrator’s discretion following review of your registration. We may decline, suspend, or revoke access at any time, including where these terms or the fair-use rules are breached.

Approval is an invitation to activate a membership, not an open-ended reservation. An approved registration that is not activated within the period stated in the approval email (normally 14 days) is removed after one reminder. Nothing is owed. You may apply again, but a further application is considered at our discretion and may be declined.

Register with a personal email address you expect to keep. Sign-in links, renewal reminders and any wind-down notices (see section 10) all go to your registered address, and hospital or training-program addresses are commonly lost when you rotate or change employers.

3. Membership, tokens and pricing

• Annual Access grants 12 months of access to the Service and includes 50 credits. When it expires, access pauses until you renew; your unused credits are retained and become usable again on renewal.
• An active membership is required to access the Service, including model answers you have previously unlocked (your My Vault). The Service has ongoing hosting and maintenance costs, and memberships are what fund them. Your unlocks are permanent to your account — they are not deleted when a membership lapses, and they become viewable again the moment you renew.
• Credits (tokens) are spent to permanently unlock the full model answer of an item. Browsing question stems, landmark trials and the MCQ category index does not cost credits. Released MCQs (question, answer and explanation) are currently free to members and do not cost credits; if that changes, they will unlock with credits like other model answers and the price will be shown before you commit. A credit, once spent, permanently unlocks that item for you.
• Credits and memberships are personal to your account, are non-transferable, have no cash value, and cannot be exchanged for cash.
• Current pricing (as at 1 October 2026), in Australian dollars and inclusive of GST: Annual Access A$218.90 (A$199 + GST); 10 Token Pack A$22 (A$20 + GST); 50 Token Pack A$82.50 (A$75 + GST); 100 Token Pack A$110 (A$100 + GST).
• The totals above include 10% Australian GST; for purchases made from outside Australia, any applicable tax is determined at checkout. We may change prices for future purchases; changes do not affect purchases already made. The total price payable is always shown at checkout before you pay.

4. Payments

Payments are processed by Polar, which acts as the merchant of record and handles billing, tax and invoicing. Your payment card details are handled by Polar and are never seen or stored by us. Your purchase is also subject to Polar’s terms.

5. Refund policy

Because unlocking a model answer immediately delivers digital content, unlocked items are generally non-refundable. However, we want you to be treated fairly:

• If you purchased Annual Access or a credit pack and have not spent any of the associated credits, you may request a full refund within 14 days of purchase.
• If something has gone wrong — you were charged in error, the Service was unavailable, or credits were not delivered — contact us and we will make it right.
• To request a refund, email support@anaesthesia-viva.com from your account email with your order details. Approved refunds are returned via Polar to your original payment method.

Nothing in this policy limits any non-excludable rights you may have under the Australian Consumer Law or other applicable consumer protection law.

6. Acceptable use

• The Service is for your personal exam preparation only.
• You may not scrape, bulk-download, copy, resell, or redistribute the content, or share your account. Downloading more than 30 items in an hour triggers an automatic 24-hour suspension; abuse may lead to permanent removal without refund.
• You may not attempt to bypass the authentication, token, or rate-limit controls.

7. Intellectual property

The compiled content, model answers and site are the property of the operator. Externally referenced works remain the property of their respective owners and are cited with attribution.

8. Disclaimer and limitation of liability

The Service is provided “as is”, without warranty of any kind. Model answers are prepared for study and may contain errors; they must not be relied upon for clinical decisions — always verify against current primary sources and local guidelines. To the maximum extent permitted by law, the operator is not liable for any loss arising from use of the Service, examination outcomes, or reliance on its content.

9. Termination

You may stop using the Service at any time. We may suspend or terminate access for breach of these terms. Provisions that by their nature should survive termination (payment, IP, disclaimers, liability) will survive.

10. If the Service closes

If the Service is ever permanently discontinued, we will make reasonable efforts, before the site goes offline, to email each member holding an active membership at that time a copy of the model answers they have unlocked (the contents of their My Vault), sent to their registered email address. This is a further reason to register with a personal, long-lived email address (section 2).

11. Governing law

These terms are governed by the laws of Australia. We may update these terms from time to time; the “last updated” date above reflects the current version.

See also our Privacy Policy and Disclaimer.